ICANON Associates, Inc. is committed to maintaining the privacy of the information you share with us. We will not sell, distribute, or rent information that you provide us through our web site. We will only use the information you share with us for the purposes of enhancing your experience at our web site, or at your request, to send you additional information about our solutions.
The information we collect
In certain areas of our web site, we may offer to send you additional information or invite you to be included on our mailing list. To process your request, we require that you supply us with your correct contact information and e-mail and/or mailing address for delivery. The transfer of the information is secure and cannot be intercepted by others.
When you submit a customer support request through the ICANON Online Support Center, we ask for any necessary information we need from you to appropriately respond to your inquiry, including your name and e-mail address.
How we use the information we collect
Online Information Requests
We use the personal information you supply to fulfill your request for additional information. Your e-mail address may be used to deliver your requested information, or to confirm that information has been mailed to the street address you provided.
We use the personal information you supply when you submit a customer support request to respond to your question. Your e-mail address is used by our Customer Support team to process and communicate the status of your support request.
Surveys and Contests
Occasionally, ICANON requests information through surveys or contests. Requested information may include contact information (such as your name and shipping address), and demographic information (such as your zip code/postal code and occupation). Contact information will be used to notify contest winners and award prizes only, unless you indicate that you would like to receive future information (e-mails, special offers, etc.) from ICANON.